It鈥檚 a new year and a brand new look for Monarch 爱游戏中国官方网站s. After a few months of discussions, development and hard work we are delighted to announce the launch of our brand new website.
Working alongside web design agency, , work began last October kicking off with a complete evaluation of the old site and full analysis of customer feedback. This helped us to pinpoint exactly where improvements needed to be made and what areas needed new focus. With this high level of insight, we were able to shape the design and functionality with our customers in mind, enabling us to create a hugely enhanced user experience.
Our new look, fully responsive website offers the perfect balance between easy to access chemical information and a more comprehensive explanation of the many products and services Monarch 爱游戏中国官方网站s offer. So whether you need a quick quote on a specific chemical or would like to read more about our blending and manufacturing services, you will find it all here, within our improved navigation.
Improved help & support:
One key area of improvement is that there is now a section for every product or service we provide. These areas present key information and offer the ability to quickly request a quote, SDS or further information at the click of a button. You will also find contact forms at every stage of navigation throughout our site, and once submitted, we aim to respond immediately.
The new Monarch website also features clearer, more concise content, allowing us to showcase and drive focus to our commitments; putting our customers first, problem solving, meeting needs and providing genuine value.
鈥淓veryone at Monarch has worked hard to better understand and meet the needs of our customers. I feel the new website reflects our commitment to continually improve the service we offer and with simple navigation, allows our customers to find the answers to their questions. However we still appreciate the art of conversation and the 鈥淐ontact Us鈥� page allows easy identification of our team, who are always happy to help at the end of the phone.鈥�
鈥� Jon Hill, Managing Director
Communication is key:
Our site now also features a news and events section where we will be able to keep you up to date with our latest announcements including improvement drives, new product arrivals and essential updates on seasonal delivery and ordering patterns. We will also be sharing industry news, resources and reports so make sure you check this area frequently to keep up to date.
With our combination of contact forms, news areas, social media channels and direct phone lines we鈥檙e improving our communication with our customers so you can now get in contact with us in the most suitable way for you. We will also be introducing a newsletter in the coming months which will serve as an excellent resource for keeping up to date with chemical trends and what is happening in the industry. Make sure you keep an eye on our news area for release details.